CPD+day+report


 * __Draft Report on Oliver discussion held during CPD day 27th Sept 2007__**


 * Feedback on the new upgrade 4.01.000**
 * The group is generally happy with the new version which shows an improvement in a number of areas. However, there are two outstanding issuess which remain unresolved on Quentin’s list of completed issues (refer to the email from Cranston to Betty on 29/8/2007)
 * The two unresolved issues are as follows:
 * Current Loans report only prints borrowers with current loans
 * Complex Subjects headings that have been incorrectly created from MARC imports corrected.


 * Top 6 concerns that we would like to be prioritised and resolved, before the next upgrade if possible.**
 * 1) SCIS Subject Authority File upload
 * 2) Circulation Desk Freezing / Timeout
 * 3) Current Loans report should only print borrowers with current loans.
 * 4) Add a “Topic” field (as there was in Alice) in Cataloguing which is searchable via the OPAC as an additional access point along with ‘Any words’, ‘Title’, ‘Author’ and ‘Subject’. Topic also provides the feature of hyperlink search. All the entries on ‘Reading List’ are converted to Topic once this feature is set. With this, users can search the entries on ‘Reading List’ under the same interface, which greatly enhances the hit rate.
 * 5) Essential reports with requirements from 6 schools (see the details enclosed)
 * 6) The Start New Search Button needs to be highlighted - as discussed last month


 * Dates for development progress**
 * Could we have a schedule of release date for new upgrades in the future?
 * Could we have a predicted date of completion for all the open tasks online?
 * Request the frequent update & the search facility for the online tasks. It is now very difficult to track the progress of developing items (we have 67 open tasks out of 176 tasks in total on 5/10/2007). We appreciate the online helpdesk to serve as a sharing perform for solved and unsolved Oliver issues. However, it is not user-friendly enough to fully achieve its potential.


 * Regular training sessions**
 * We require regular training sessions for the group. Russell’s visits in the past had been proved as a very successful way of enhancing skills and addressing issues.


 * Concerns regarding the implementation of Oliver in the primary schools**
 * The OPAC is not user-friendly for primary school students. The ‘Quick Click’ feature (aimed at younger users) seems to be missing in the new version 4.01.00.
 * Report types and formats are not user-friendly enough to suit the needs.
 * The product is too unstable at this stage of development and the problem with the Circulation Desk freezing is still not resolved.